Thanks for using Spainvacationgo.com , we take the protection of your personal data very seriously.
What information do we collect?
We collect and retain personal contact information that you provide us voluntarily when signing up to our products and services or to any of our mailing lists. This may include your name (first and last name), business name, job title, business address, product data, phone and/or mobile phone numbers and email address. Additionally, we collect contact information provided to us during any correspondence relating to customer support, as well as in connection with our products and services.
When you visit our websites we automatically collect information about your device, including your IP address and potentially other unique device identifiers (for example, if you are using a phone with iOS or Android installed), Internet browser type and language, information about any website that referred you, the date/time of your visit, and any search keywords. For more information, please review our cookies policy.
We also collect and store demographic information (your postcode, gender and age). We may also collect and store demographic information (such as your zip code, gender and age), and use this data to tailor your experience on our Websites, ensure you are at least 18 years of age to make purchases, provide content that we think you might be interested in, perform general improvements to the Websites, and display the content according to your preferences. Such demographic information may be shared with partners, market researchers and other third parties on an aggregate, non-personally identifiable basis. No personally identifiable information will be linked to.
You are in control of the information we collect about you, but if you choose not to share your information, you may not be able to access or use some of our services.
Why are we legitimate to use your personal information?
Spainvacationgo.com is entitled to process your data in order to carry out its services. Spainvacationgo.com takes the protection of your privacy and personal data very seriously. Therefore, your personal information is kept secure and treated with the utmost care.
- Users’ consent to the processing of their personal data; and
- The execution of a contract with the User.
In relation to consent, the User may withdraw his/her consent at any time by sending a message to the following e-mail address: email@example.com, and this without affecting the lawfulness of the processing based on his/her consent prior to the withdrawal.
Which are our purposes for the processing of your data?
Your information will be used, in the first place, for:
- The correct provision of the service by Spainvacationgo.com
- Send you requested and not requested information and marketing communications about products and services of Spainvacationgo.com.
Note that, generally, you may not opt-out of these communications, which are transactional and not promotional in nature.
If you do not want to receive those communications, you are allowed to withdraw your consent at any time, by clicking “unsubscribe” in any communication, or emailing us using the address provided below.
In order to pursue our legitimate interest in improving our services, we also use personal data to conduct research and analysis, and to identify what services you, and other customers like you, may need:
to better understand how people interact with our websites to provide communications about products which we think will be of interest to you; and
to determine the effectiveness of promotional campaigns and advertising.
Whenever we process data for these purposes we ensure that we always keep your personal data rights in high regard and take account of these rights. You have the right to object to this processing if you wish. If so, please contact us at firstname.lastname@example.org to update your communication preferences. Please bear in mind that doing so may affect our ability to carry out tasks above for your benefit.
Veracity of the data provided by the Users
The User guarantees that the personal data provided is true and is responsible to inform Spainvacationgo.com about any modification regarding this data.
The User will respond, in any case, for the truthfulness of the data provided, and Spainvacationgo.com reserves the right to exclude from the registered services any User who has provided false data, without prejudice to other actions that may proceed in Law.
Our websites may contain hyperlinks to websites that are owned and operated by other organizations. These websites have their own privacy and cookie policies, and we urge you to read them. They control how your personal information is used when you give it to these other organizations, or they collect it with cookies. We do not approve any other websites and we are not responsible for any information, material, products or services that are on or accessible through those websites or for the privacy practices of websites run by other organisations.
Who we may share your personal information with?
We may need to share your information with other organizations to provide you with the products, services or information you ask for. In particular we will need to share your information with Google who already holds much of your data within the Google system. We may also pass your information to one or more of the following organizations: other companies in our corporate group; credit checking or screening service providers; payment processing organizations (such as Stripe); debt collection agencies; data processing companies; mailing houses working on our behalf; government and enforcement agencies and the police.
How do we protect your Personal Information?
We use many different measures to help protect information transmitted over or stored on our systems. For example, your Personal Information is contained behind secured networks, and is encrypted when transmitted to us via Secure Socket Layer (SSL) technology. In addition, the payment information you provide us is processed by a third-party payment processor (Stripe: https://stripe.com/us/privacy ).
How long do we keep your personal information?
We keep your information only for as long as we need it to provide you with our services, manage our business or as required by law or contract.
When having a contract with us, we will retain your data for the length of the contract, and we will further retain that information for a time period consistent with our legal or regulatory responsibilities, after you terminate all your services with us to resolve disputes, enforce our relevant Service Agreement, and to adhere to the technical and legal requirements and constraints related to the security, integrity and operation of the websites.
What are your rights in terms of your personal information?
The User has the right to:
- Access to his/her personal data.
- Request the rectification of inaccurate data.
- Request its suppression.
- Request the limitation of the treatment of your data.
- Oppose the processing of your data.
- Request their portability.
- Not to be subject to automated individual decisions.
Users may exercise all these rights at the following e-mail address email@example.com, indicating the reason for their request and providing a copy of their ID card.
The communication to Spainvacationgo.com must contain the following information:
- User’s name and surname; photocopy of their national identity card, or their passport or other valid document that identifies them.
- Request in which the request is specified
Without prejudice to any other administrative remedy or legal action, the User shall have the right to lodge a complaint before a supervisory authority, in particular in the Member State in which the User has his habitual residence, place of work or place of the alleged breach, if he/she considers that the processing of his personal data is not in accordance with the regulations, and if he/she is not satisfied with the exercise of his rights. The supervisory authority to which the complaint has been lodged shall inform the complainant of the progress and outcome of the complaint.
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